Translated By Us APS – hereinafter referred to as "TBU" – is committed to protecting the privacy of our users ("you"). This Privacy Policy summarises how TBU protects and uses the information the company may collect about you, or that you provide to TBU when you use the TBU website www.translatedbyus.com/en/.
This Privacy Policy applies to your use of the Service in any context, whether by the mobile digital route – including (but not limited to) mobile, tablet or other devices/technologies – or via your PC or laptop.
Please read this Privacy Policy carefully and check for updates as TBU may amend this Privacy Policy from time to time.
1. YOUR PERSONAL DATA
Although registration is not required to use the Service, you may still provide TBU with personally identifiable information. You may provide this information by contacting TBU by phone, email or in another manner – or by providing TBU with your details in order to receive a receipt via email. We aim to collect as little data from our clients as possible.
2. TBU'S USE OF PERSONAL DATA
TBU's authorised personnel may access your personal data for the purpose of providing access to the Service, to ensure that content relating to the Service is presented in the most effective manner for you and your particular device, and to provide you with technical support.
TBU may also collect non-personal data about your device such as operating system, browser type or other unique identifiers in order to improve TBU's products and provide the Service to you.
In cases where you have given your consent, TBU may use your information to inform you about other products, services, vouchers and offers that may be of interest to you by contacting you via email if you have entered your email address.
You agree that TBU may assign a user number to you for the purpose of tracking user purchase patterns. You will not be identified based on this anonymised data.
3. SUBMISSION OF PERSONAL DATA
TBU and its affiliates may share your personal data collected through the Service with companies that TBU has contracted to perform services for it where the use of personal data is necessary in order to perform such services. These companies are not authorised to store or use personal data for any other purpose.
TBU may also disclose your personal data to potential business partners and their advisors if TBU enters into a joint venture with, is acquired by, sold to or merges with another company.
There may be circumstances in which TBU is obliged to disclose your personal data, e.g. where TBU is legally obliged to do so or in order to enforce or apply its terms of use, terms and conditions and other agreements.
4. TRACKING USER ACTIVITY
Non-personal data may be collected for your use of the Service via TBU's own tracking mechanisms or via third-party tools – including, but not limited to, Google Analytics. TBU uses this data to continue providing you with the Service and to improve it.
You can set your device to accept or reject tracking mechanisms via your device settings, but this may prevent certain parts of the Service from working as intended.
5. PAYMENT INFORMATION
TBU uses a secure, PCI-certified third-party server to process your payment information, and TBU does not receive or process this information. TBU assumes no liability for any third-party server or website not under TBU's control, and TBU does not approve the content of such servers or websites. Third-party website operators have their own privacy policies, so please familiarise yourself with these before submitting personal data to these websites.
6. SECURITY
The data you provide to us may be transferred to and stored on servers operated by third-party providers to TBU at a location outside the European Economic Area. By providing data to us, you consent to such transfer, storage or processing. We will take all measures necessary to ensure that the data you provide to us is processed securely and in accordance with this Privacy Policy.
TBU uses industry-standard electronic and procedural safeguards to protect personal data against loss and unauthorised access, modification, disclosure, inappropriate alteration or misuse. Access to personal data is restricted to authorised personnel needing to access your personal data for legitimate business purposes.
Unfortunately, the exchange of information via the Internet is not completely secure and TBU cannot guarantee the security of personal data transferred to the Service. Any transfer is therefore at your own risk.
7. YOUR RIGHTS
Where permitted by law, you may request access to the personal data TBU holds on you by sending an email to info@translatedbyus.com. TBU will process the request in accordance with local legislation and procedures for handling such requests.
8. CONTACT
For the purposes of the Data Protection Act 1998, the data controller is: Translated By Us APS, CRN: 37407887
If you wish to contact TBU regarding this Privacy Policy, you can do so at info@translatebyus.com
9. RIGHT OF CANCELLATION
When you place an order with TBU, you agree to pay the full amount agreed upon for the task to be completed. TBU cannot offer a right of cancellation, as the work is initiated upon confirmation. However, if disagreements arise, we are always open to finding a solution together.